Unobserved heterogeneity in the job satisfaction of university professors
DOI:
https://doi.org/10.33595/2226-1478.15.3.1123Keywords:
job satisfaction, relational capital, workplace violence, university, PLS-REBUSAbstract
This research aims to identify the unobserved heterogeneity present in the model explaining job satisfaction (JSAT) of university teachers based on relational capital (RELC) and workplace violence (WVIO), in a sample of 335 professors from a public university in Venezuela, one of the most violent countries in the world. This approach is based on the premise that the assumption of relatively homogeneous data may be unrealistic in some contexts, as individuals behave differently, which can significantly affect the results obtained with structural equations. The information was collected through validated questionnaires in the specialized literature, using Likert-7 formats. A quantitative research design was employed, with a cross-sectional and explanatory scope, and a relatively novel technique called PLS-REBUS was applied to identify three heterogeneous groups. The reliability and validity of the constructs used were demonstrated, with statistically significant relationships. Based on the most influential construct in JSAT and multigroup comparison, groups 1 and 2 represent academics whose JSAT mainly depends on the perception of the level of RELC, labeled as: “institutional relationships are a priority,” while group 3 consists of academics whose JSAT essentially depends on the perception of the level of WVIO in the university, labeled as: “workplace safety is a priority.”
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