Brand Identity and Ethno marketing
DOI:
https://doi.org/10.33595/2226-1478.15.2.1094Keywords:
ethno marketing, brand attributes, brand identityAbstract
Having a consistent and specific brand identity promotes differentiation in the market and the establishment of an emotional bond with the consumer. It is essential that the brand identity be authentic and coherent. In this sense, culture is associated with the symbolism that the consumer attributes to the brand, which is why there is a need to delve into the cultural practices of market segments to connect the identity of brands with their customs, history, and traditions. The objective of this research was to identify the self-recognition attributes of the Afro-Colombian community to determine which ones should be implemented by brands impacting this market segment. The methodology focused on a mixed study that allowed, in its qualitative and quantitative phases, to identify the unique structure of the attributes and traits referred to by members of the Afro-Colombian community. The main finding is that three traits were identified that strengthen the Afro-descendant brand: authenticity, history, and enthusiasm, which, when taken into account by brands of the ethnicity, would have greater acceptance among the community. It is concluded that articulating ethnic identity with brand identity can change the relationship between the consumer and the brand, strengthening its connection and increasing its willingness to purchase the product.
Downloads
References
Abid M., Ahmad J., y Ven, S. (2015). Ethnic marketing, ethnic entrepreneurship and social innovation. doi: 10.4324/9780203080092.CH6
Agus R., Apriliyani., D., Disman., Lili A., y Wibowo., S (2020). How Ethno Marketing Can Determine Consumer Decision to Use Branchless Banking Services. doi: 10.2991/AEBMR.K.200131.003
Ahmad, J., Peñaloza L., y Laroche M. (2015). Introduction to ethnic marketing. 19-30. doi: 10.4324/9780203080092.CH1
Arbuda S., Sanjay P., y Harish, C. (2021). Brand identity and culture interaction in the Indian context: a grounded approach. Journal of Advances in Management Research, doi: 10.1108/JAMR-12-2020-0361
Aspara, J., Aula. H., Tienari, J., Tikkanen, H., (2014). Struggles in organizational attempts to adopt new branding logics: the case of a marketizing university. Consumption Markets & Culture, doi: 10.1080/10253866.2013.876347
Champniss, G., Wilson, H. N. y Macdonald, E. K. (2015). Why your customers’ social identities matter. https://hbr.org/2015/01/why-yourcustomers-social-identities-matter
Chen y Ning (2018). Interculture Sensitivity from the Perspective of Intercultural Communication. Argos
Demangeot, C., Broderick, A. J., y Craig, C. S. (2015). Multicultural marketplaces: New territory for international marketing and consumer research. International Marketing Review, 32(2), 118–140.
Escalas J., y Bettman J. (2005) Self-Construal, Reference Groups, and Brand Meaning. Journal of consumer research. Vol. 32. p. 378-389. doi:10.1086/497549
Hair, J., Tatham, R., Anderson, R., Black, W., y Babin, B. (2005). Multivariate data analysis. Pearson Prentice Hall. http://cataleg.uab.cat/record=b1694281~S1*cat
Jenniina, S. (2019). Understanding the drivers of consumer–brand identification. Journal of Brand Management, 26(5), 583–594
Kalaitzandonakes, M., Ellison, B., White, T. (2023). Consumer responses to rebranding to address racism. PLOS ONE, doi: 10.1371/journal.pone.0280873
Kotler, P., y Armstrong, G. (2012). Marketing (14a. ed.). Pearson Educación.
Licsandru T. y Chi Cui C. (2022) Chapter 3: Ethnic marketing: the good, the bad and the unknown in Handbook of Research on Ethnic and Intra-cultural Marketing. Businness 2022. pp. 29–40 doi: https://doi.org/10.4337/9781800880054.00011
Martins I. (2023). La identidad cultural como marca. COMeIN [en línea], mayo 2023, no. 132. ISSN: 1696-3296. DOI: https://doi.org/10.7238/c.n132.2336
Mishra, S., y Bakry, A. (2021). Social identities in consumer-brand relationship: The case of the Hijab-wearing Barbie doll in the United States. Journal of Consumer Behaviour, 20(6), 1534–1546. https://doi.org/10. 1002/cb.1965
Mohd, F, Mohd, H., Nur S, Al B., Khairul E., Abd R., Fareez, V., Amos M., y Hisham J. (2023). Semiotic and Cultural Analysis on Local Product Brand Name. International journal of academic research in business & social sciences, doi: 10.6007/ijarbss/v13-i1/15884
Moilanen T., (2015). Challenges of city branding: A comparative study of 10 European cities. Place Branding and Public Diplomacy, doi: 10.1057/PB.2015.6
Morley, C. (2017). Why focusing on cross-cultural consumers is essential for the growth of your brand. https://www.forbes.com/sites/chrismorley/2016/12/05/why-focusing-on-cross-cultural-consumersis-essential-for-the-growth-of-your-brand/#10fc15536347
Ortiz, N. (2016). Etnomarketing: estrategias de negocio desde las raíces culturales. 360: Revista de Ciencias de la Gestión, 1, 136-148. https://doi.org/10.18800/360gestion.201601.005
Páramo, D. (2005). Ethnomarketing, the cultural dimension of marketing. Pensamiento y gestión, 18, 177-206. http://manglar.uninorte.edu.co/handle/10584/4855
Pasaribu, M., Mulyana, D., Rinandiyana, R., Lucky, R., y Taufiq, R. (2018). Building the Brand Identity through Brand Differentiation Based Value of Culture and Locally-global Product Principles (Case on the City of Art). International journal of business, 5(2):63-73.
Paschetta, C., Azevedo, S; Ramallo, V., Cintas, C., Pérez, O., Navarro, P., Bandieri M., Sánchez, E., Adhikari K., Bortolini, C., Ferrara, G., Gallo, C., Bedoya, G., Rothhammer, F., Alonzo, V., Ruiz-Linares, A.,González, R., (2021). The impact of socioeconomic and phenotypic traits on self-perception of ethnicity in Latin America.. Scientific Reports, doi: 10.1038/S41598-021-92061-X
Phillips, B., McQuarrie, E., Griffin, G. (2014). How Visual Brand Identity Shapes Consumer Response. Psychology & Marketing, doi: 10.1002/MAR.20689
Pires, G., & Stanton, J. (2014). Ethnic Marketing: Culturally sensitive theory and practice (1st ed.). Routledge. https://doi.org/10.4324/9780203362075
RAE. (2019). Diccionario de la lengua española. Real Academia de la Lengua Española. www.rae.es
Ragini.A., (2022). A Paper on Brand Management and Challenges Faced By It. Multidisciplinary Journal for Applied Research in Engineering and Technology, doi: 10.54228/mjaret07220002
Ramadania, R., Jaebeom, S., Rosyadi, R., Bintoro, Purmono., y Rahmawati, R. (2023). Consumer ethnocentrism, cultural sensitivity, brand credibility on purchase intentions of domestic cosmetics. Cogent Business & Management, doi: 10.1080/23311975.2023.2229551
Ramos, A., Skrepec, F., Blanski, C., Luciane C., Cabral, P., Da Silva, C., Bordin, D. (2022). Self-perception of health of elderly hospitalized for covid-19 and associated factors. Sağlık akademisi Kastamonu, doi: 10.25279/sak.1138715
Rivas, J., y Grande, I. (2015). Comportamiento del consumidor. Decisiones y estrategia de marketing. ESIC Editorial.
Romaña Blandon, M. (2016). Re-construyendo las identidades afrocolombianas desde adentro, una posibilidad de vivirlas y no de sufrirlas. Trabajo fin de máster, Universidad de Antioquia. E-Archivo https://bibliotecadigital.udea.edu.co/bitstream/10495/9860/1/EB0352_betsymayelisromana.pdf
Shalom, Levy., Yaniv, Gvili., Hayiel, y Hino. (2021). Engagement of Ethnic-Minority Consumers with Electronic Word of Mouth (eWOM) on Social Media: The Pivotal Role of Intercultural Factors. Journal of Theoretical and Applied Electronic Commerce Research, 16(7):2608-2632. doi: 10.3390/JTAER16070144
Shiksha, K., Deep, S., Sakineh, R., y Mahim, S. (2019). The impact of culture on consumer’s perception of brand identity: Evidences from Gulf countries. Journal of Islamic Marketing, doi: 10.1108/JIMA-12-2017-0146
Tayyaba, I. (2021). Importance of Intercultural Sensitivity. doi: 10.53880/2744-2373.2021.1.2.1
Tuškej, U., Golob, U., y Podnar, K. (2013). The role of consumer–brand identification in building brand relationships. Journal of Business Research, 66(1), 53–59
Urde M., (2013). The corporate brand identity matrix. Journal of Brand Management, 20(9):742-761. doi: 10.1057/BM.2013.12
Wells, W., Moriarty, S., y Burnett, J. (2007). Publicidad: principios y práctica (Septima). Pearson Educación.
Zeqiri D., (2017). The Impact of Ethno Marketing Activities on Consumer Buying Behavior in the Balkans: The Case of Kosovo. ILIRIA International Review, doi: 10.21113/IIR.V6I2.269
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Madeline Melchor Cardona, Javier Andrés Mayorga Gordillo, Erika Milena Mezu Carabali

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.













